Last updated and effective date: June 9, 2026
Sigéa Co., Ltd. (希捷雅有限公司) (the "Company", "we", "us", or "our") is the operator of the Sigéa online store (the "Store"). We respect and value your right to privacy. The Store is built and operated through our SaaS provider, SHOPLINE. When you browse, register, or shop on the Store, we may collect, process, and use your personal data. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights and choices available to you.
1. What Personal Data We Collect
(1) Information you provide directly
When you register for an account, place an order, contact customer service, or interact with us on our social media pages (such as Instagram), you may provide:
・ Contact information: name, shipping address, email address, phone number
・ Account information: username and password
・ Order and purchase history, product preferences, and communication preferences
・ Content you choose to provide, such as product reviews, photos, or feedback
・ Gender and date of birth (if you provide them through a campaign or your member profile)
(2) Payment information
The Store currently accepts payment by bank transfer. To verify your payment, we may collect the transfer details you provide (such as the last five digits of your account and the transfer date). We do not collect or store your full financial account information through credit cards or any third-party payment gateway.
(3) Information collected automatically
When you browse the Store, we may automatically collect information such as your device model, operating system, browser type, IP address, and browsing and click activity through cookies, server logs, and similar technologies, in order to maintain and improve the Store's functionality.
Under the categories defined by the Personal Data Protection Act, the personal data above may include: identifiers (such as name, address, phone number, and email), financial identifiers (such as transfer details you provide to verify payment), personal descriptors (such as gender and date of birth), and lifestyle and consumption data (such as the types of products purchased and details of services used).
You are free to choose whether to provide your personal data; however, if you do not provide the data necessary for a given purpose, you may be unable to complete registration, place an order, or access certain services and offers.
2. Why We Collect Your Personal Data
We collect, process, and use your personal data for purposes including: (1) consumer and customer management and service; (2) provision of online shopping and other e-commerce services; (3) order processing, payment, shipping, returns, exchanges, and refunds; (4) identity verification and prevention of fraud and other unlawful activity; (5) handling consumer disputes and complaints; (6) marketing and product communications where you have consented; (7) internal operations, analysis, and service improvement; (8) fulfilling our Terms & Conditions and Return & Exchange Policy; (9) actions required by law; and (10) other purposes for which we obtain your consent at the time of collection.
・ Retention period: until the purposes above no longer apply, or until the end of any retention period required by applicable law.
・ Region of use: Taiwan, as well as the locations of our service providers (such as logistics and SHOPLINE).
・ Recipients: the Company and the service providers we engage to perform the activities described above.
・ Means of use: by automated or non-automated means, within the scope of the purposes described above.
3. How We Use Your Personal Data
・ Process and confirm your orders, shipping, returns, or refunds, and send you transaction-related notifications
・ Create and manage your member account, including access to your purchase history
・ Respond to your inquiries and provide customer service
・ Verify your bank transfer and complete your transaction
・ Send promotional or product information where you have consented
・ Operate, evaluate, and improve our products and services
・ Comply with applicable laws and our policies
4. Direct Marketing
With your consent, we may send you marketing information about our products and services through channels such as email, SMS, or social media. We carry out direct marketing only in accordance with the Personal Data Protection Act of the Republic of China (Taiwan).
You may opt out of direct marketing at any time by clicking the unsubscribe link in any marketing email, or by emailing us at sigea.tw@gmail.com. We will stop immediately and at no cost to you.
5. How We Use Cookies and Similar Tracking Technologies
Cookies are small files placed on your device by a website's server. When you use the Store, we may use cookies or similar technologies to collect information about your device and browsing activity, in order to recognize your login status, optimize your experience, and tailor content to your needs.
You can manage or delete cookies through your browser settings, although doing so may affect how certain features of the Store function. Instructions for managing cookies in major browsers:
・ Google Chrome: https://support.google.com/chrome/answer/95647
・ Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
・ Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
・ Microsoft Edge / Internet Explorer: please refer to the browser's built-in "Help"
・ Opera: https://www.opera.com/help
6. How We Share, Transfer, and Disclose Personal Data
(1) Processing on our behalf
Certain features of the Store are supported by third-party service providers, and we may engage them to process some of your personal data — for example, a logistics provider to handle delivery, and SHOPLINE to provide platform services. We require these providers to process personal data in accordance with this Policy and applicable agreements, and to keep it confidential.
(2) Sharing with SHOPLINE
To provide platform services, resolve account issues, and maintain security, you understand and agree that we may share your personal data with SHOPLINE and its affiliates to the extent necessary and subject to the purposes of this Policy.
(3) Disclosure required by law
Except in the following circumstances, we will not provide your personal data to third parties: where you have given prior consent; to fulfill a legal obligation; where directly related to national security, public safety, public health, or a significant public interest; where directly related to criminal investigation, prosecution, trial, or enforcement; to protect the life, property, or other significant interests of you or another person where your consent cannot reasonably be obtained; or where the personal data was disclosed by you publicly, or collected from a lawful and publicly available source.
(4) Change of business entity
In the event of a merger, acquisition, reorganization, or business transfer, your personal data may be transferred to the succeeding entity. We will notify you and obtain your consent before such a transfer as required by law (except where the law provides otherwise). If we cease operations and there is no successor, we will delete or anonymize your personal data.
7. Minors
The Store is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please email us at sigea.tw@gmail.com to request its deletion.
8. Your Rights and Choices
Under the Personal Data Protection Act, you have the following rights regarding the personal data we hold about you:
・ To inquire about or request access to it
・ To request a copy of it
・ To request that it be supplemented or corrected
・ To request that we stop collecting, processing, or using it
・ To request its deletion
You may also withdraw any consent you previously gave, or ask us to stop sending you marketing messages, at any time. To exercise these rights, please email us at sigea.tw@gmail.com. To protect your interests, we may take reasonable steps to verify your identity before responding. In some cases, these rights may be limited by applicable law.
9. How We Protect Personal Data
We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no system is completely secure, and we cannot guarantee that your information will be secure in all circumstances, including during transmission.
For information on how SHOPLINE retains and protects personal data, please see the SHOPLINE Privacy Policy: https://shopline.tw/about/privacy
10. How We Update This Policy
We may update this Privacy Policy from time to time to reflect changes in our personal data practices. If we make any material change, we will post a prominent notice on the Store and indicate the date of the most recent update at the top of this Policy.
11. How to Contact Us
If you have any questions or comments about this Privacy Policy, or wish to update your information or preferences, please contact us at: sigea.tw@gmail.com
